Frequently asked questions

Answers to the frequently asked questions.
  • When will the site be fully live?

    Some of the site is currently in development and not yet available for use. This includes the video chat system. If you would like to be send updates about the progress of this service then you can either register, sign up for the newsletter or contact us and we will keep you informed about developments.

  • Can I use the tracking system today?

    Yes the tracking system is now fully functional. You can create an account and start using it today.

  • Do I have to use the tracking system in order to use the video chat facilities?

    No, there is no requirement to use the tracking system in order to use the video chat facility. If you do use the counselling service then your counsellor may ask you to record your behaviour in order so that they can help you more effectively.

  • Do I need to use the video chat system in order to use the tracking system?

    No, you can use the behavioural tracking system without chatting with a councellor.

  • I am a professional counsellor, can I register interest in using the system?

    You can register today and create your profile so that our visitors can find out about your service. You can add details of your qualifications, experience, a photograph and your contact details - all this is free to do. You can register here.

    If a patient would like to choose you to be their counsellor then they will pay you for the session. Talking Couch will then take a fee for providing the service. It is a great way to earn extra money and help people at the same time.

We don't believe that there are any stupid questions so please contact us if you would like more information, we will be very happy to help you.